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TO BACK !MVS UP T T'S :Y !Y'RE GIV+ !
M"OY4
  ,MAT!W ,HORSPOOL3 ,B POSSIBLY N _M
"QS1 POSSIBLY TWO OR ?REE DETAIL$ "QS1 R
?AN #BJ DETAIL$ "QS8
  ,MAIR1D ,COM]=D3 ,I'M N SURE4 ,I ?9K
"! MI<T 2 M ?AN TWO OR ?REE4
             "W OR UNIV]S;Y          #AF
  ,MAT!W ,HORSPOOL3 ,! SECOND "O IS T "!
IS "S Q SPECIFIC EQUIP;T T ,I WANT4 ,I
WANT A ,BRL 4PLAY B ,I DON'T J WANT ANY
OLD ,BRL 4PLAY1 ,I WANT A ,HUMANW>E ,BRL
4PLAY & ,I WANT ! #DJ CELL V].N ( X1 S 9
! ASSESS;T PROCESS1 TO :AT EXT5T D ,I
NE$ TO 2 JU/IFY+ MY *OICE8 ,OR W !
ASSESSOR J LI/5 TO :AT ,I H TO "D8
  ,MAIR1D ,COM]=D3 ,!Y'D LI/5 TO :AT Y
SAY1 2C Y'RE M ! EXP]T ON T & Z L;G Z Y
SAY ! R1SON Y WANT T IS 2C ( ;,X1 ;,Y1
;,Z4 ,) U1 :5 ,I'VE _H "S"O :O'S D"O X
9T]NALLY1 %E SPECIFICALLY PUT 9TO H]
REPORT TO ,A3ESS TO ,"W ! ACTUAL EQUIP;T
OR ! S(TW>E %E NE$$4 ,S1 Y C D T4
  ,MAT!W ,HORSPOOL3 ,OKAY1 T'S WOND];L4
,?ANK Y V M*4
  ,B5 ,MU/ILL-,ROSE3 ,?ANK Y = T1
,MAT!W1 & LA/ = N[1 IS ,KHALID4
  ,KHALID3 ,MY "Q 0 J AB IF Y MOVE TO
ANO!R EMPLOY]1 S1 IF Y *ANGE YR EMPLOY]
& Y G TO YR EMPLOY]1 DOES ! NEW EMPLOY]
!N H TO PAY A 3TRIBU;N OR IS X ! CASE T
Y BASICALLY H TO SET UP A NEW CLAIM )
,A3ESS TO ,"W8 ,ESPECIALLY IF Y ALR H !
EQUIP;T F ! PREVI\S EMPLOY]1 S X MI<T J
             "W OR UNIV]S;Y          #AG
2 ! TRAVEL CO/S T Y NE$ TO 2 D"O1 D Y /
H TO RAISE A NEW CASE ) !M8
  ,MAIR1D ,COM]=D3 ,Y WD H TO LET !M "K
T Y'VE MOV$ JOBS & :AT YR NEW "W ADDRESS
IS & :O YR NEW EMPLOY] IS4 ,X "WS
SLI<TLY DI6]5T 9 TWO WAYS4 ,S1 IF Y'VE
GOT ! EQUIP;T &1 SAY1 X'S A PIECE ( ,BRL
EQUIP;T OR A PIECE ( S(TW>E & !Y %D LET
Y TAKE X ) Y4 ,IF Y TAKE T ) Y !N X'S
D"O & DU/$4 ,IF X'S AN ONGO+ PAY;T S* Z
TRAVEL & !Y'RE PAY+ TRAVELL+ CO/S1 IF
!Y'RE PAY+ X #AJJ.0 & "!'S NO 3FLICT1 !N
R1LLY YR NEW EMPLOY] DOESN'T H TO D
ANY?+4 ,:AT ,A3ESS TO ,"W W D1 IS J ASK
Y TO FILL \ A =M TO SAY :O YR NEW
EMPLOY] IS & :O ! 3TACT IS & T'S ALL4
  ,IF X'S "S?+ T !Y'RE N PAY+ ! FULL
AM.T = & ! EMPLOY]'S PAY+ "P ( ! CO/1 !N
T NEW EMPLOY] WD H TO TAKE ON T CO/4
  ,KHALID3 ,OKAY1 ?ANK Y4
  ,B5 ,MU/ILL-,ROSE3 ,WE H ANO!R H&
RAIS$ & WE'RE GO+ TO ,TIM4
  ,TIM3 ,J ON ,MAT!W'S "Q AB ! =M1 ,I
DID X A YE> AGO & ,I DON'T REMEMB] X 2+
HALF ! 9VOLVE;T ( ! ,,PIP =M4 ,X 0 M*
EASI] & ,I _H SIMIL> EXP]I;ES TO :AT'S
             "W OR UNIV]S;Y          #AH
BE5 4CUSS$ 9 T]MS ( 2+ ABLE TO DEF9E :AT
EQUIP;T ,I NE$$ & EXPLA9 :Y ,I NE$$ X &
! ASSESSORS 7 V AMICABLE T[>DS T &
,A3ESS TO ,"W AGRE$ ) _! RECOMM5DA;N4 ,I
WD ACTUALLY SAY T ! ASSESSORS1 TO A L>GE
EXT5T1 PREF] X IF Y "K :AT Y NE$4 ,:ILE
!Y'RE "! TO TRY & GUIDE1 !Y DON'T H !
SAME LEVEL ( EXP]I;E Z Y W 9 ! EQUIP;T Y
NE$ TO SUPPORT YRF4
  ,I DID H "O SMALL "Q Z WELL4 ,Z ,I SD1
MY ,A3ESS TO ,"W 0 APPROV$ A YE> AGO4
,I'M N[ AT A /AGE1 ?ANKS TO !
,BRAILLI/S1 ": ,I WD L TO USE ,BRL4 ,IS
T J A CASE ( 3TACT+ ,A3ESS TO ,"W & SEE+
IF !Y W SUPPORT ME ) A ,BRL 4PLAY OR IS
"! ANY EXP]I;E 9 *ANG+ X MIDWAY "? A
CASE8
  ,MAIR1D ,COM]=D3 ,S1 Y'VE PROBABLY GOT
A 3TACT AT ,A3ESS TO ,"W1 HAV5'T Y8
  ,TIM3 ,PROBABLY "S": 9 ! DEP?S ( MY
EMAIL1 ,I SEEM TO REMEMB] ,I _H TO
ESCALATE TO _! MANAG] 2C !Y W]5'T P]=M+4
,B ,I'VE PROBABLY GOT _! MANAG]'S 3TACT
"S":4
  ,MAIR1D ,COM]=D3 ,I WD />T "! F/4 ,I
DON'T "K IF Y'VE NOTIC$ ?1 B "S"TS "!'S
             "W OR UNIV]S;Y          #AI
Q A BIT ( TURNOV] 9 /AFF AT ,A3ESS TO
,"W4 ,S1 T P]SON MI<T H G"O4 ,B Y H AN
,A3ESS TO ,"W NUMB]1 !Y WD H GIV5 Y AT !
"T1 S IF Y C F9D T1 T'S ! NUMB] = !M4
,!Y'LL PROBABLY ASK Y "S DETAILS & !Y'LL
SAY TWO ?+S4 ,!Y'LL EI SAY1 8,OKAY1
WE'LL SET UP AN ASSESS;T = Y1 SEE :AT Y
NE$10 OR !Y MI<T SAY Y'LL H TO R$O !
PROCESS & G 9 & APPLY = X4
  ,TIM3 ,OKAY1 ?ANK Y = T4
  ,B5 ,MU/ILL-,ROSE3 ,"O M H& HAS J
SN1K$ IN4 ,WE H ,KLAUDIA4
  ,KLAUDIA3 ,I "K Y SD "!'S A #FJ TO
#IJ.0 *.E ( FUND+1 S X'S "S?+ L A ,,DSA
S "! IS A *.E T Y MI<T N GET :AT Y ASK
=8
  ,MAIR1D ,COM]=D3 ,YES1 & !Y MI<T D T1
B X'S Q UNUSUAL4 ,I'VE N"E COME ACR X1
IF ! ASSESSOR HAS APPROV$ X4 ,= ! ,A3ESS
TO ,"W TO !N MAKE A JUDGE;T AG/ T REPORT
IS V UNUSUAL4 ,!Y WD PROBABLY APPROVE X
AT T /AGE4 ,ESPECIALLY 9 ,,DSA1 "! >E V
/RICT GUIDEL9ES ( :AT !Y C & C'T GIVE Y1
S IF ASSESSOR SAYS T Y CD H "S?+1 !
,/UD5T ,F9.E CD SAY NO1 X'S N "P ( :AT'S
BE5 APPROV$ B Y WD NORMALLY GET X4 ,:5
             "W OR UNIV]S;Y          #BJ
,I SAY #AJJ.01 IF X'S AB EMPLOY;T1 Y'LL
DEF9ITELY GET #AJJ.0 IF X'S )9 ! F/ SIX
WEEKS ( "W+ = AN EMPLOY]4 ,AF T !
EMPLOY] HAS TO PAY "S M"OY4
  ,KLAUDIA3 ,OKAY1 S ! SOON] ! BETT]1 ,I
GUESS4
  ,MAIR1D ,COM]=D3 ,YES1 & ONCE Y'VE GOT
A JOB (F]1 T'S ! "T TO APPLY4 ,& J LET
YR EMPLOY] "K T Y'RE APPLY+1 ,I WD1 Y
DON'T H TO B T'S :AT ,I WD D 2C !Y'LL
PROBABLY GET "S 3TACT F ,A3ESS TO ,"W4
  ,B5 ,MU/ILL-,ROSE3 ,MAIR1D1 ,I'M AW>E
T WE'RE TAK+ UP Q A BIT ( YR "T B WE H
,TIM ) 8 H& RAIS$ AG4 ,>E Y HAPPY TO
TAKE M8
  ,MAIR1D ,COM]=D3 ,YES1 ,I'M F9E4
  ,TIM3 ,I J WANT$ TO *ECK ON "U/&+ (
3TRIBU;N4 ,MY ,A3ESS TO ,"W HAS ONLY BE5
>.D EQUIP;T4 ,MY EMPLOY]S1 ,I'VE BE5 )
!M EI<T YE>S N[ & 2C ( ! SIZE ( !
COMPANY1 !Y'VE _H TO 3TRIBUTE UP TO
@L#A1JJJ1 ,I ?9K X 0 ! F/ @L#A1JJJ & !N
#BJ.0 ( ALL CO/S AF T4 ,S1 X HASN'T BE5
A *ALL5GE 9 GETT+ !M TO SUPPORT ME ) !
CO/S1 EV5 ?\< !Y'RE A L>GE COMPANY &
,I'VE BE5 "! A L;G "T4
             "W OR UNIV]S;Y          #BA
  ,MAIR1D ,COM]=D3 ,X C 2 CO/LY IF Y'RE
Q A SMALL COMPANY4 ,I ?9K T'S ": !Y
/RU7LE4
  ,B5 ,MU/ILL-,ROSE3 ,?ANK Y TO "EY"O =
ALL ( YR GRT "QS4 ,I'M GO+ TO BR+ ,HOLLY
BACK 9 N[4
  ,HOLLY ,SCOTT-,G>DN]3 ,?ANK Y S M* =
ANSW]+ ALL ^! "QS & ?ANK Y TO "EY"O :O
HAS ASK$ "QS Z WELL4 ,? HAS BE5 9CR$IBLY
HELP;L & ,I "K ,I'VE LE>N$ A LOT4
  ,?ANK Y TO ,MAIR1D = %>+ YR EXP]TISE &
YR EXP]I;ES ) ! ,A3ESS TO ,"W PROCESS4
  ,MAIR1D ,COM]=D3 ,Y'RE WELCOME4
  ,HOLLY ,SCOTT-,G>DN]3 ,I'M GO+ TO TALK
A BIT AB ,,DSA1 UN.S Y H ANY?+ ELSE ON !
,A3ESS TO ,"W FRONT T Y WANT TO %>E4
  ,MAIR1D ,COM]=D3 ,N F ME1 ?ANK Y4
  ,HOLLY ,SCOTT-,G>DN]3 ,WE'VE TALK$ A
BIT AB ,A3ESS TO ,"W : PROVIDES FUND+ =
SUPPORT 9 "W1 :E!R T'S HUMAN SUPPORT OR
EQUIP;T & ,I'M GO+ TO TALK AB ,,DSA : IS
,4ABL$ ,/UD5TS ,ALL[.E4
  ,N[1 "S ( ! ?+S ,I TALK AB1 ,I ?9K1 H
APPLICA;NS TO ,A3ESS TO ,"W1 9 T ,I'M
GO+ TO SP1K AB JU/IFY+ :Y Y NE$ SPECIFIC
PIECES ( ,BRL TE*NOLOGY1 S HOPE;LLY ? W
             "W OR UNIV]S;Y          #BB
2 USE;L TO "EY"O4
  ,F/LY ,I'M GO+ TO QKLY OV]VIEW ! ,,DSA
APPLICA;N PROCESS4 ,S1 Y APPLY = ,4ABL$
,/UD5TS ,ALL[.E "? ,/UD5T ,F9.E4 ,IF
Y'VE APPLI$ = A /UD5T LOAN1 Y C TICK ON
YR =M T Y'RE A 4ABL$ /UD5T & !Y W DIRECT
Y TO APPLY = ,,DSA4
  ,Y C AL APPLY = ,,DSA IF Y HAV5'T
APPLI$ = A /UD5T LOAN1 IF Y'RE FUND+ YR
C\RSE YRF1 & Y C G TO ! ,/UD5T ,F9.E
WEBSITE TO D[NLOAD ! =MS = T4
  ,UN=TUNATELY ,/UD5T ,F9.E DOES /
REQUIRE P TO FILL \ PAP]-BAS$ =MS OR !Y
W R1LLY1 R1LLY PU% Y T[>DS T4 ,N[1 "! IS
A NUMB] & AN EMAIL ADDRESS ": Y C GET !
=M 9 ,BRL OR 9 A ,^W DOCU;T B !Y D ASK Y
TO !N FILL 9 ! PAP]-BAS$ =M4
  ,N[1 Y D H ! "R TO BO? RCV & COMPLETE
! =M 9 AN A3ESSIBLE =MAT ( YR *OOS+4 ,S1
IF !Y TELL Y T Y C'T1 Y C ACTUALLY
*ALL5GE !M & T IS YR "R "U ! ,EQUAL;Y
,ACT4 ,I'M N GO+ TO G 9TO T TOO M* B
PUBLIC SECTOR ORGANISA;NS D H A DUTY TO
MAKE _! WEB-BAS$ 3T5T A3ESSIBLE S IF
!Y'RE PDFS Z WELL & N A3ESSIBLE1 !Y %D
BE4
             "W OR UNIV]S;Y          #BC
  ,ONCE Y'VE FILL$ 9 T APPLICA;N & YR
,,DSA APPLICA;N HAS BE5 APPROV$1 Y'LL 2
DIRECT$ TO BOOK A ,,DSA ASSESS;T : W
TAKE PLACE AT AN ASSESS;T C5TRE NE> Y4
,S1 YR NE$S ASSESSOR W *AT TO Y AB YR
NE$S Z A 4ABL$ /UD5T & ? COV]S ALL K9DS
( ?+S1 F H[ >E Y GO+ TO R1D TEXT BOOKS1
TO H[ Y'RE GO+ TO WRITE ESSAYS1 TO "T
MANAGE;T1 TO H[ Y'RE ACTUALLY GO+ TO GET
F YR A3OMMODA;N TO ! UNIV]S;Y4 ,AT T
PO9T !Y'LL PRODUCE A REPORT )
RECOMM5DA;NS : W 2 S5T TO ,/UD5T ,F9.E4
  ,Y D H ! "R TO ASK TO RCV A DRAFT ( T
REPORT & ,I WD RECOMM5D X 2C X'S ALW GD
TO "K :AT !Y'VE SPECIFICALLY RECOMM5D$4
  ,N[1 X US$ TO 2 T "! 0 A SEP>ATE
BUDGET = EQUIP;T & = NON-M$ICAL SUPPORT1
S ?+S L SUPPORT "W]S OR TRANSCRIP;N B ^?
BUDGETS = BO? "UGRADUATES & PO/GRADUATES
H N[ BE5 M]G$1 S Y H "O BUDGET = ! :OLE
?+1 : IS GRT IF Y'RE A BL P]SON :O WANTS
A M EXP5SIVE PIECE ( TE*NOLOGY & LESS
NON-M$ICAL SUPPORT 2C X US$ TO 2 T !
TE*NOLOGY BUDGET 0 Q SMALL4
  ,"S "PS ( ! ,,DSA PACKAGE W 2 FUND$ BY
YR UNIV]S;Y & O!RS BY ,/UD5T ,F9.E4 ,S1
             "W OR UNIV]S;Y          #BD
,/UD5T ,F9.E MAKES ! DECI.N AB :AT Y GET
B !Y DON'T FUND ALL ( X4 ,YR UNIV]S;Y
C'T J REFUSE TO FUND X1 S X'S OKAY4 ,Y
DON'T H TO WORRY AB T4 ,TE*NOLOGY DOES
COME "U ,/UD5T ,F9.E1 S IF Y'RE REQUE/+
A ,BRL 4PLAY1 !Y WD 2 FUND+ T4
  ,! MO/ IMPORTANT ?+ :5 Y G 9TO YR
,,DSA NE$S ASSESS;T1 & ,I ?9K ? AL L9KS
9TO ,A3ESS TO ,"W R1LLY NICELY1 IS TO "K
:Y Y NE$ ! SPECIFIC ?+S4 ,S1 "K :Y Y NE$
A ,BRL 4PLAY & :Y Y NE$ A SCRE5 R1D]4
,IF Y H A PREF];E = ,BRL 4PLAY1 Y'VE GOT
TO 2 ABLE TO JU/IFY :Y ! "O Y WANT IS
NEC4 ,S1 = EXAMPLE1 ! ,MANTIS ,Q#DJ1 &
,I USE ? EXAMPLE 2C ? IS :AT ,I GOT Z A
PO/GRADUATE1 HAS A ,,QW]TY KEYBO>D & ,I
JU/IFI$ T X WD 2 EASI] TO "W ON GR\P
PROJECTS & ?+S L T 2C ,I CD PAIR MY
,MANTIS ) "S?+ L AN I,PAD & "EY"O CD
TYPE ON X4
  ,N[1 ,,COVID R1LLY PUT A /OP TO T1 B
^? K9DS ( JU/IFICA;NS >E P]FECTLY VALID
& Y'RE WELL )9 YR "RS TO ASK = T4 ,S1
X'S WOR? ?9K+ AB1 = EXAMPLE1 IF Y WANT A
,FOCUS1 DOES X D "S?+ T ANO!R ,BRL 4PLAY
DOESN'T8 ,D Y ALR "K H[ TO USE X8 ,>E Y
             "W OR UNIV]S;Y          #BE
FAMILI> ) X8 ,D Y /RU7LE TO LE>N A NEW
PIECE ( TE* & T WD 2 BETT]8 ,S1 "K+ ?+S
L T R1LLY HELPS Y B X AL HELPS YR
ASSESSOR 2C YR NE$S ASSESSOR %D 2 ON YR
SIDE4 ,I'M V =TUNATE1 ,I L TO SAY T MY
NE$S ASSESSOR IS ! BE/ "E4 ,I DON'T "K
IF %E TE*NICALLY IS & ,I'M SURE O!R P W
>GUE T _!S IS B %E'S BE5 WOND];L & ,I
?9K "W+ Z A T1M IS R1LLY ID1L1 B Y C'T
RELY ON YR ASSESSOR TO "K ! 9S & \TS ( E
,BRL 4PLAY4 ,MO/ ( !M W ADMIT T !Y DON'T
2C _! JOB IS TO "W ) 4ABL$ P ) A :OLE
RANGE ( 4ABILITIES1 S :AT !Y "K R1LLY
WELL IS ! ,/UD5T ,F9.E CRIT]IA1 !Y "K
:AT ,/UD5T ,F9.E HAS HI/ORICALLY FUND$ B
!Y DON'T NECESS>ILY "K : IS ! LATE/ ,BRL
4PLAY ,HUMANW>E HAS REL1S$4 ,T'S N :AT
!Y D4
  ,S1 !Y C RECOMM5D ,BRL B !Y MI<T N "K
:Y Y NE$ A SPECIFIC ,BRL 4PLAY4 ,:AT ,I
D IS ,I G 9TO ! ASSESS;T ) A CLE> IDEA (
TWO ?+S4 ,F/LY1 :Y ,I NE$ ,BRL & T S.DS
OBVI\S B Y'VE GOT TO JU/IFY ^! ?+S 9
REPORTS OR YR ASSESSOR HAS TO & IF Y C
GIVE !M A P]FECT "O-L9]1 !N T HELPS !M4
,S ,I G 9TO ? & SAY1 8,WELL1 ,I NE$ ,BRL
             "W OR UNIV]S;Y          #BF
2C ,I'M A BL P]SON1 ,BRL IS MY M$IUM (
R1D+ & WRIT+ & ,I C GET 9=MA;N "? ,BRL T
,I C'T GET "? SPEE* OR T ,I C'T GET S
EASILY "? SPEE*1 S* Z LAY\T1 ITALICS
ETC40 ,WE C >GUE T1 Y C GET ^? "? SPEE*
B ACTUALLY !Y'RE M* EASI] = ME 9 ,BRL4
,Y'VE GOT TO BE> 9 M9D T ? IS A P]SONAL
?+4
  ,Y C AL SAY ?+S L1 8,WELL1 ,I'M
EXPECT$ TO DELIV] A LOT ( PRES5TA;NS Z
"P ( MY DEGREE10 OR IF Y'RE GO+ = ,A3ESS
TO ,"W1 Z "P ( YR JOB1 8& ,I WANT AN
E>S-FREE SOLU;N S ,I DON'T WANT TO 2
PLU7$ 9TO A H1DSET ALL ! "T & ,BRL GIVES
ME T40
  ,B !N ! SECOND LAY] TO T IS1 WELL1 :Y
? SPECIFIC DEVICE & ,I T\*$ ON T ) MY
EXAMPLE AB ! ,MANTIS ) ! ,,QW]TY
KEYBO>D1 B1 AG1 Y MI<T *OSE "S?+ L AN
,ORBIT & SAY1 8,I ACTUALLY NE$ A
LI<TWEI<T DEVICE OR A SMALL] DEVICE 2C
,I H A PHYSICAL 4ABIL;Y Z WELL10 OR
:AT"E YR R1SON+ IS4 ,OR1 8,I NE$ ? ,BRL
DEVICE 2C X PROVIDES A "O-H&$ MODE40
  ,X'S P]FECTLY OKAY TO COME 9 ) ^! K9DS
( JU/IFICA;NS & ACTUALLY YR ASSESSOR
             "W OR UNIV]S;Y          #BG
WANTS Y TO D T 2C !Y R1LLY WANT Y TO GET
! "R PIECES ( TE* & IF Y "K :AT Y NE$1
!N T HELPS !M4
  ,N[1 IF Y DON'T "K :AT ,BRL 4PLAY Y
WANT1 T'S AL OKAY4 ,I WD SAY T ,,DSA HAS
A PRETTY E/ABLI%$ HI/ORY ( FUND+
,BRAILLIANTS & ,FOCUS 4PLAYS1 S
,BRAILLIANTS F ,HUMANW>E1 ! ,FOCUS L9E (
4PLAYS F ,FRE$OM ,SCI5TIFIC4 ,Y'RE
LIKELY TO GET "O ( ^? & ,I SAY LIKELY1 X
DOESN'T M1N Y NECESS>ILY W B !Y T5D TO 2
! /&>D "OS T >E ISSU$ :5 Y SAY Y WANT
,BRL B DON'T SAY ANY?+ ELSE4
  ,:5 ,I 0 AN "UGRADUATE1 ,I SD1 8,I
WANT ,BRL10 & ,I _HN'T R1LLY ?"\ AB ! 9S
& \TS ( 4PLAYS1 FOOLI%LY1 & ,I GOT GIV5
A ,FOCUS1 : DIDN'T "W = ME4 ,N[1 "! >E
LOTS ( P :O LOVE ! ,FOCUS & X'S A GD
4PLAY1 X J WASN'T "R = ME Z AN
9DIVIDUAL4 ,S1 ,I R1LLY ALW /RESS TO P1
IF Y C1 GET DEMOS F ! BIG TE* COMPANIES
L ,HUMANW>E1 L ,FRE$OM ,SCI5TIFIC1 TALK
TO ! ,,RNIB POSSIBLY AB ,ORBIT
DEMON/RA;NS4 ,I'M N SURE IF T'S "S?+
!Y'LL D B X'S WOR? R1*+ \ & TALK+ TO ALL
^! P & ASK+ = A DEMON/RA;N4 ,LET'S SAY Y
             "W OR UNIV]S;Y          #BH
WANT TO "K AB ! NEW ,BRL ,NOTES OR "S?+1
Y C ASK IF Y C TRY "O1 2C X W GIVE Y A
M* BETT] IDEA 2F Y G 9TO YR NE$S
ASSESS;T1 Z TO :AT DEVICE Y WANT4
  ,N[1 :AT HAPP5S IF Y GET D5I$8 ,S1 X
ISN'T (T5 T A BL P]SON \T"R GETS D5I$
,BRL B Y MI<T GET D5I$ ! SPECIFIC DEVICE
Y WANT & T USUALLY HAPP5S 9 ,,DSA 2C YR
ASSESSOR IS ASK$ TO SUPPLY S"EAL QUOTES
& X MI<T 2 T !Y DECIDE T "O DEVICE IS
*1P]1 9 ,/UD5T ,F9.E'S 9F9ITE WISDOM1 &
!Y W TELL Y T Y C H ? 4PLAY B N T 4PLAY4
  ,N[1 "! >E PROC$URES Y C FOLL[4 ,! F/
?+ IS TO G BACK TO YR NE$S ASSESSOR4
,Y'RE A T1M4 ,!Y >5'T EMPLOY$ BY ,/UD5T
,F9.E TO "W AG/ Y4 ,!Y USUALLY "W =
A3ESS C5TRES1 S MAYBE A LOCAL UNIV]S;Y
OR A S*OOL OR "? AN ORGANIZA;N L
,ABILITY,NET4 ,_! JOB IS R1LLY TO HELP
Y4 ,!Y'RE ON YR SIDE4 ,S1 G BACK TO !M &
TELL !M T Y R1LLY NE$ ? SPECIFIC DEVICE
& :AT !Y C D IS !Y C HELP PUT A PLAN TGR
& !Y C G BACK TO ,/UD5T ,F9.E ) T 9=MA;N
& ASK :Y !Y HAV5'T A3EPT$ ? "P ( !
REPORT4 ,/UD5T ,F9.E %D !N GIVE !M AN
ACTUAL R1SON+ = T & !Y C PRODUCE A M
             "W OR UNIV]S;Y          #BI
ADV.ED & M L5G? JU/IFICA;N = :Y T
SPECIFIC PRODUCT4
  ,N[1 AG1 ? (T5 HAPP5S IF X'S A NEW
PIECE ( TE* TO ! M>KET1 OR1 ,I WD SAY1
HAPP5S M (T51 2C Y'RE ! F/ BL P]SON :O'S
REQUE/$ X & ,/UD5T ,F9.E MI<T 2 3FUS$4
,"! IS A PROCESS YR ASSESSOR W FOLL[ &
!Y %D 2 FAMILI> ) T4 ,N[1 IF X'S D5I$
AG1 YR ASSESSOR C ESCALATE T1 S !N T
GOES TO A HI<] BODY )9 ,/UD5T ,F9.E TO
REVIEW4
  ,IF T GETS D5I$ "O M "T1 & ? DOESN'T
T5D TO HAPP5 ) ,BRL1 B /RANG] ?+S H
HAPP5$1 "! IS A ,/UD5T ,F9.E COMPLA9TS
PROC$URE1 : Y C FOLL[ Z AN 9DIVIDUAL &
,I WD RECOMM5D DO+ T IF Y D GET D5I$
MULTIPLE "TS4
  ,"!'S AL A D$ICAT$ EMAIL ADDRESS =
,,DSA : ,I'LL 9CLUDE 9 MY POR;N ( ! H&\T
& Y W USUALLY USE ? ADDRESS :5 Y'RE
APPLY+ = ,,DSA 9 ! F/ PLACE1 S 2F Y G TO
NE$S ASSESS;T4 ,"!'S A BIG PU% AT !
MO;T1 : IS V NEW1 TO ASSIGN BL /UD5TS1 9
"PICUL>1 ) A D$ICAT$ CASE "W] S Y'RE
ONLY D1L+ ) "O P]SON4 ,? DOESN'T ALW "W
B IF Y >E A BIT ( A PE/1 X T5DS TO "W &
             "W OR UNIV]S;Y          #CJ
,I "K ? 2C ,I 0 A PE/ & ,I GOT ASSIGN$ A
SPECIFIC 9DIVIDUAL & T ACTUALLY "W$
R1LLY WELL1 2C X M1NT T !Y KNEW :O ,I
WAS1 !Y KNEW ! 9S & \TS ( MY APPLICA;N &
,I KNEW !M4
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             "W OR UNIV]S;Y          #CA
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             "W OR UNIV]S;Y          #CB
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             "W OR UNIV]S;Y          #CC
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             "W OR UNIV]S;Y          #CD
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             "W OR UNIV]S;Y          #CE
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             "W OR UNIV]S;Y          #CF
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             "W OR UNIV]S;Y          #CG
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  ,B5 ,MU/ILL-,ROSE3 ,WE'VE N[ GOT A
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             "W OR UNIV]S;Y          #CH
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             "W OR UNIV]S;Y          #CI
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  ,B5 ,MU/ILL-,ROSE3 ,?ANKS = T1 ,JAMES1
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             "W OR UNIV]S;Y          #DJ
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"EY?+4
             "W OR UNIV]S;Y          #DA
  ,B5 ,MU/ILL-,ROSE3 ,WE'RE GO+ TO G
QKLY TO ,KAWAL4
  ,KAWAL3 ,I J WANT$ TO MAKE A SU7ES;N Z
TO ,JAMES'S "Q 2C ,I DID ? ONCE & HE
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ACTUALLY ASK$ ,A3ESS TO ,"W :E!R OR N ,I
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             "W OR UNIV]S;Y          #DB
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H>D COPY ,BRL OR "? A 4PLAY 2C WE R1LLY
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